oldmeters.com, jointly built by Shenzhen sanenchi Technology Co., Ltd. and Shenzhen sanenshi Technology Co., Ltd., is committed to providing professional, reliable and convenient instrument maintenance and replacement services for users. Professional instrument maintenance and replacement of the Internet platform.
Brand introduction
oldmeters.com, an Internet platform for instrument maintenance and replacement, was launched in September 2019 to provide maintenance and replacement services.
oldmeters.com with a strong supply chain integration ability, as well as the accumulation of industrial resources in the optical industry, to ensure the professionalism of maintenance engineers and device quality assurance.
oldmeters.com is deeply involved in the Internet, forming its own technical barriers. Rich product operation experience, better service to consumers, provide professional and efficient instrument maintenance services for users. In the way of whole process video recording and face-to-face maintenance, the user can supervise the maintenance process of the instrument, and can retrieve the maintenance video at any time for after-sale tracking and appeal.
Brand culture
Brand concept
Craftsman spirit, ultimate service
Brand Vision
Do service with heart and marketing with word-of-mouth, and strive to become "Haidilao" in the field of instrument after-sales service
Brand management
Introduce the concept of industrial management into the service industry, and manage the service through SOP standard operation process.
I. platform features
On site service: make an appointment to pick up the parts on site, repair the instrument at home, save time and worry!
Quality accessories: guarantee quality accessories, 90 days warranty!
Honest service: transparent and open price, video recording of maintenance process and evidence for rights protection.
Professional and reliable: professional team to provide you with efficient and high-quality maintenance services!
II. Introduction to main business
1. Instrument maintenance service
Instrument brands: 3nh, Tilo, Ashley, Japan, BYK, hunterlab, Datacolor, etc.
Common faults: unable to start, inaccurate measurement, battery range, key failure, etc.
2. Instrument replacement service
High price replacement of Ashley, Japan, BYK, hunterlab, Datacolor instruments, etc.
3. Repair service
1. Please back up or delete the data before sending express. oldmeters.com does not guarantee your data integrity and is not responsible for data loss during the maintenance process;
2. Mail it to oldmeters.com, and the express delivery fee shall be paid by the customer (the instrument insurance fee shall be paid by the customer);
3. oldmeters.com is only responsible for the delivery cost of the payment of the order (the insurance cost of the instrument shall be paid by the customer);
4. After sales service, oldmeters.com only bears the cost of Express back and forth.
For the following situations, the user is required to bear the back and forth postage:
1. The user cancels the order and abandons the repair (for example, the repair cost is too expensive, unwilling to wait for parts, etc.);
2. The detection instrument through oldmeters.com is a failure that cannot be repaired.
III. Development Process
In September 2019, oldmeters.com instrument maintenance and replacement service went online
IV. service city
Nationwide, "oldmeters.com" maintenance and replacement service has been opened, and users can make an appointment at any time.
V. service ecosystem plan
oldmeters.com launched the "instrument after-sales service ecosystem" plan, to build a supply chain integration, platform sharing, and aspire to become an Internet platform for the national instrument after-sales service industry with all channels and all industrial chains. oldmeters.com integrates maintenance resources, strictly controls and provides complete set of maintenance services.
6. Three ways to place an order
1. Computer order
The computer logs in the official website of "oldmeters.com", and orders by itself according to the model and fault.
2. Order by customer service phone
Welcome to call the customer service hotline: 400-666-2522. The customer service will confirm the appointment business and time.
Seven, contact mode
Customer service hotline: 400-666-2522 (8:30-21:00 Monday to Friday)
